Optimize multi-channel customer relationship management
The proliferation of online reviews is a goldmine for customer experience analysis. Our AI solution automates the processing of this data to offer you innovative data-driven solutions that improve your performance.
Automate competitive analyses
Track the evolution of customer satisfaction and measure the impact of your marketing campaigns, your customer experience projects, etc.Compare your customers' feedback with your competitors' or your points of sale performance with one another.
Bring together all your customer evaluations
Use AI to analyze unlimited customer feedback in real-time, collected from internal sources or online reviews.
have a look at Deep Review
They trust us
The public service company uses Deep Review to improve the customer experience in its branches by deciphering the weak signals of customer perception.
French energy company
To improve customer satisfaction and understand areas for improvement in its service offering, this energy specialist relied on Deep Review to conduct an analysis of satisfaction surveys.
French governmental entity
To better target health risk establishments and better protect the consumer, Deep Review helped leverage online customer reviews to automate the detection of health and hygiene non-compliance in food and beverage establishments.