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Publication

A concrete use case for Sanction Challenger.

The Monetary Authority of Singapore’s Guidance on Strengthening AML/CFT Name Screening Practices.

2026

Product

Corporate Move Prediction

AI for sales targeting

2026

Publication

Customer churn prediction with Data Science

Thanks to Machine Learning, companies can significantly improve their activities by leveraging their data. Machine Learning is a field of study of artificial intelligence that gives an AI the ability to "learn" from data.

2026

Publication

AI & Customer listening: is NPS outdated?

AI & Social listening: continuous analysis of online customer feedback: the key to a secure experience, closest as possible to customer's needs.

2026

Publication

Data driven customer segmentation: Deep dive on segmentation and interpretation

In the previous article, we described the generic approach to define an actionable data driven customer segmentation. In this article, we will explain in detail the clustering and interpretation steps, focusing on data processing methodologies and data science algorithms.

2026

Publication

Data driven customer segmentation: Our approach to actionable segmentation

Our approach to actionable segmentation

2026

R&D

Data Quality

The Data Quality Lab is Heka.ai's center of expertise on data quality challenges.

2026

Publication

Decentralized Physical Infrastructure Network: a new paradigm for traditional data infrastructure?

DePINs, short for Decentralized Physical Infrastructure Networks, refer to physical infrastructure networks managed on a decentralized basis.
Unlike traditional systems based on centralized management by large groups, DePINs involve operation by individuals or small groups.

2026

Product

Deep Review

Optimize multi-channel customer relationship management

2026

Story

Detecting fraud and improving monitoring

Improve field monitoring programs

2026